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Happy Customers

Testimonials

Floorwarmers is online shopping the way it should be.

I bought a 20 square meter 4Kw mat for my conservatory. Ordering was a breeze and the gear arrived the next day, with an extra complemenary floor primer. By mistake, the thermostat I was sent was a remote control one which would not switch 20 amps, but after simple phone call they replaced it along with a postage paid returns envelope.
Priming the floor and laying out the mats was a doddle. My tiler said he wouldn't tile directly on to the mats though as he was afraid he may cause damage with his trowel so he insisted that I used leveling compound to cover the mat at an extra cost of £1 per square meter.
After installation the wiring was tested but I didn't use it fo 4 months over summer and when I did finally turn it on I had a problem understanding the instructions for the thermostat. Another simple phone call resulted in very clear and helpful advice to get me up and running.
The system works great and the service and product quality from Floorwarmers is second to none. It is a pleasure to do business with such an efficient customer focussed company. I would thoroughly recommend them to anyone without any reservations.

THANK YOU FLOORWARMERS



Just to say website was easy to use, service and delivery excelent.

Hi,Just to say thanks for the excellent service.The kit was really easy to fit and we are very pleased with the results.If I did not already have radiators fitted i would consider this sort of system thoughout the house.

To Ian,  Floorwarmers.  I refer to my order for underfloor heating and wish to thank you for the quick response and delivery of my order.  I was amazed at the simplicity of the installation and the difference it has made to our conservatory which is also the winter home of our parrot'  I wish that I had been aware of your product prior to refurbishing our kitchen and family bathroom.  Thank You
Trevor Jones, Essex.

JUST REPLACED TWO BATHROOMS AND PUT UNDERFLOOR HEATING IN BOTH.I FOUND EVERYTHING I NEEDED ALL IN ONE PLACE ,WITH NO HIDDEN COSTS (THERMOSTATS,ETC).INSTRUCTIONS EASY TOO FOLLOW AND EASY INSTALLATION.LOOKING FORWARD TO TOASTIE FEET THIS WINTER AS LAST WINTER GOT AS LOW AS -18. BRILLIANT PRODUCT ,SERVICE AND PRICE

Hi

Ordering my item couldn't have been easier. Not only was the website easy to find and use, the fact that it was the cheapest price also helped a great deal! 

Rgds
Deepak

Hi Ian

We found your website very easy to use and very informative as to what we required.  We ordered the underfloor heating mat system and received this the next day.  fWe required this for our dining room and found it extremely easy to fit and can feel the difference instantly as soon as we turn the heating on.  We are so pleased with the underflooring heating mat that when we require new flooring for our lounge we will be installing underfloor heating.  We look forward to ordering from you again soon. 

Mrs T Peat

Hi Ian
Thank you for the floor warming kit which is now installed.It was cheaper than many of your competitors equipment. It arrived swiftly, well packaged and with comprehensive installation instructions. It was easy to install. I am delighted with the result and have an excellent warm bathroom floor.
Once again thank you for your efficient service.

Norman Fowler

Hi Ian,

I am more than happy with the underfloor heating system i purchased online, The website was very easy to use and the product was excellent value for money, the delivery was very prompt and the communication from your company to confirm purchase and delivery  was great.
Many thanks
Rob Kent

We are pleased to recommend Floorwarmers.co.uk for their expert knowledge, advice, service and quality of products. They are now our number one choice for underfloor heating kits.

 

Regards,

 

John Ashcroft

 

Fawcett Electrical Ltd.

Thank you very much for a great service and a great product, that is easy to fit and luxurious to live with. Really impressed with the whole package. Keep up the great work. We'll be back.
Ainscough Family

Hi there
We have been really please with both the excellent speedy service and the product - have ordered three mats and am about to order a fourth which speaks volumes!
Website was very staightforward and staff helpful when I phoned for advice.
Regards
Sarah
 

I thought your website was great, thanks so much for the instillation advice, and always on the other end of the phone. Thanks 

I can not fault the service, speedy delivery and price of Floorwarmers underfloor heating. Every thing was great.Thanks

Hi Ian,

Many thanks for your email to enquire about our underfloor heating.

We are delighted with your sales service, the product, and the technical advice given when required.

Our bathroom floor is now a pleasure to walk on when we get up in the morning!

I will gladly recommend your company to my friends and colleagues.

Regards,

E.L.Ruckert

As a novice to underfloor heating, www.floorwarmers.co.uk was great. The website was very clear, advice on the phone very helpful and the prices were among the cheapest. Delivery was very quick too. The other thing I'd say to anyone wondering whether to go for radiators or underfloor heating is that it's great. Nothing beats the feeling of warmth radiating up from the floor. We did it in our kitchen and I just wish we'd done it in the bathroom too.  Mr Jenkinson. 

Ian

 

Yes indeed, the website was excellent to use, no confusing stuff at all, product is easy to install and to great effect, this is my third heated floor from you guys with a fourth to follow very soon, - my most ambitious one, a 20m square mat - hopefully my fitting skills are getting better to match the product. Delivery and packaging was also excellent.

 

I will be in touch very soon for the next one.

 

Many thanks

 

Malcolm Campbell

Border Electrical Services Ltd. 

Hi Ian

I recently purchased some underfloor heating for my conservatory. This is just a note to say thank you for the fast delivery and the ease of fitting. I am very happy with the product and would recommend it to anyone.

Once again thank you and kind regards

 

John Whitehead.

Hi,Ian,
Just to thank you for your brilliant service,it was a pleasure to deal with you.
Sincerely
Peter Booth

Ian,

Just a quick note to say I found the whole process of purchasing from
floorwarmers.co.uk excellent. The customer service, technical support and
Advice, speed of delivery and product quality were all excellent and I would
have no hesitation in using your company again,

Regards,

Mark Fardon, 
Director
Delta Data and Electrical LTD

Hello Ian, it's nice to have a bit of aftersales communication. We are in the process of installing a new bathroom and your underfloor heating shall be going in very soon. I will send our comments on performence when running. I did like your website, very helpful, and your advice over the phone also helped regarding the marmox insulation board it was spot on. It looks a very good product, fit for purpose. 
 
Regards,

Paul O'Connell 

Hi Ian - your web site was very straight forward to use and I had no
problems at all. The underfloor heating cable was delivered as promised and
is now installed and working fine.

Regards Paul 

Hi Ian

The level of service was excellent throughout, from the initial
contact to ordering.
Product is fantastic, easy to install and setup. Can't wait to put it
in other rooms of the house.

Kevin Redfern, Stafford 

Ian

JAAM

BUILDING & MAINTENANCE SERVICES LTD
 
Chatham, Kent, ME5 9BJ
 

I found the website extremely informative with product information allowing 
me to tailor my order to the exact requirements of my customer. In 
comparison to other supplies I found 'Floor warmers' to be very competitive 
financially as well as delivering the materials far quicker than its rivals. 
Overall I am pleased with the service I was provided and would not hesitate 
to use them again.
 
Yours Truly

John Jones

Thanks Ian for a good and fast service in delivering the underfloor heating. I would certainly recommend your company for both value for money as well as fast service.
 
Regards  Mr Ayub
(Luton)

I have had the heated mat down now for 2 weeks and working well. I think the
package you sell is better than most websites as the price you pay is for
everything you need to get your heated floor up and running, i.e.
thermostat, mat etc all included. The delivery service was quick and after
support very helpful. 

Stuart Page 

Thank you floorwarmers . You provided a truly execellent service at a 
greatly reduces cost. I would certainly recommend your company to anyone. 
Were else can you get next day delivery to your door all included in the 
price.
Thank you again.
Pat Adams 

A massive thank you to the team at UFH for correcting my ordering error by 
sending the correct heating mat the very next day. I'm not one for singing 
the praises of a company unless deserved yet I can 100% recommend your 
product, ease of installation, customer service and prices. My electrician 
friend was amazed at how little I had paid (I had previously been quoted 
between £100 - £150 per 0.5 sq m from the tile suppliers without a 
thermostat & probe) for what he described "as good if not better than the 
over priced big brands". This is a genuine testimonial, I normally give 
financial advice not under floor heating advice and I would urge any one 
reading this not to over look this website, product or fantastic customer 
service. 
Keep up the great work and I look forward to using you again 

Mike Tate

Just thought I'd let you know how pleased we are with your product. I bought 2 sets of your heating cables in October and until today had not connected the system because of the mild weather. I have just test run both bathrooms and it is really good. The controls are reasonably simple and the whole family find it very pleasant. We should have done it years ago. 
Thanks again,      

Mr and Mrs Innes Cambridgeshire. 

I would like to take this opportunity to congratulate you on your website and to thank you for your help and advice during the ordering process. 
Yours sincerely,     

Tony and Carol. Midlands.

In was given your website address by a previous customer and after looking on the site was unsure of best option, I telephoned for advice and was given very helpful guidance. The various options were discussed and the best solution found, after that ordering was easy.

Thank you. Mr and Mrs Dean.  

Having compared websites found yours to be the easiest to work through placed online order with no issues. Delivery was as promised and very pleased with the service, quality and price of the items purchased. Would recommend your website to anyone considering an under floor heating system. The second thermostat I purchased was to replace competitors that had failed, fitted directly into place with no hassle.

Regards  David   

hi there thank you  i m very happy with the underfloor heating, i m a builder and in future i will recomand you to my  customers thanks
sorina matei

Hi Ian,
I don't know what we did before we installed your companys underfloor heating mats,using the bathroom is twice as appealing now,thank you,great product!!
Thanks Bodo. 

Dear Ian,
My under floor heating is now up and running so that it is a pleasure to walk in and use the shower each morning!!  Thank you very much for the excellent service, the quick delivery, the prompt answering of questions and useful advice.  The pack you sent me contained everything I needed and the instructions were easy to follow.
Regards,Richard

Hello Ian
Just Say I Am Very Happy With The Service And The Product
And Will Use You When I Do The Bath Room Floor.
Regards Vince 

Hi Ian
"I found the site clear and the instructions available very concise and easy to understand - as were the suppliedFinally, I had to pick this product up on a visit to the UK (I live in France) therefore was extremely appreciative of the speedy and timely delivery and of course availability which was somewhat lacking on other sites.  I would recommend this supplier to anyone wishing for a straightforward and good priced solution." installation instructions.  I also found the prices were the best for the complete solution having trawled many other UK sites.  
Regards Steve 

Hi Ian,
I would just like to congratulate you on providing a first rate service.  Your website is very easy to navigate and use.  You provided us with underfloor heating and this is now fitted and working fantastically.  We cannot thank you enough for assisting us when the mat we ordered was too big.  You very kindly, at the weekend, sorted out the exchange and delivery of a smaller heating mat, when the fault was with us (plumber) and not with you.  Your service is the best I have experienced in a long time and you communicate with your customers and help at all times.  We would certainly recommend you to our family and friends and to other potential customers out there.  Once again, many thanks.  Julie & Russell, Derby

Hi Ian
Many thanks for the equipment and the information you gave me it was a very big help. The floor works very well, Once again many thanks and I will recommend you to any one else who is looking to install underfloor heating
Regards
Graham 

Hi
I would just like to thank you for you quick delivery. The kit was easy to install and my customer seems very happy.
Regards
Smallworld Construction

Hi Ian

 

I thought that the floorwarmers website had all of the information I needed to make an informed choice when buying my heating especially as I'm just an avid DIY'er. The Delivery was fast and the heating mat I bought was of excellent quality with clear instructions. The biggest surprise was how easy it was to put down and once my electrician had connected it up via the cool blue thermostat, my wifes study was the site of toasty tootsies.

I thoroughly recommend your service.

 

Ski Verbitsky

Barton Seagrave

Northants

Hi Ian

 

This product was bought on behalf of our client but as the purchaser we are very happy with the service we received. Your website is clear, easy to read and lists all the relevant information we needed to know about your product. Ordering was very simple and with only a few clicks we had a confirmation email that our order was complete and ready to ship.

Delivery was exactly on the date quoted. We have had no complaints from our client and therefore assume he is entirely satisfied with his product. We will not hesitate to use floorwarmers in any future orders.

 

Many thanks from all

Hi

Happy to add my comments.

The Floorwarmers website was easy to navigate and to find what I wanted. A phone call to the help line allowed me to make my final decision to go for the heating cable rather than the matting cable. The order arrived promptly and the installation was easy to follow and was soon complete. We are now enjoying the delights of a warm tile flooring. I wish I had done the same for my other tiled floors in the house. It was also great to be able to use a locally based company.

Regards,Ian

Hi Ian, Just a few lines to say a huge thank you for the efficient delivery of our new underfloor heating system. It has now been installed and is working fine. The instructions that came with it were very straightforward, the kit arrived within a day or two of ordering and everything we needed was in the box. Your prices are very competitive as we did some internet research and we decided to choose your product. Your website is very informative and extremely easy to use, both for choosing which system to buy as well as the actual ordering process.
Many thanks, Yours sincerely, Mr. C. Bowden, Paignton, Devon.

The product was delivered on time and exactly as it was advertised, the instructions were clear and comprehensive and I found that the installation and setup was easy. The kit I purchased is fitted and working and I think that the service and value for money I received from you is exceptional and I wouldn't hesitate in recommending you to anyone, in fact I have already done so on several occasions and I know at least one of my friends is about to purchase a system from you shortly. 
Thank you once again for the exceptional service.
Regards
Clive     

Hi Ian 

Service was excellent, website was informative and very easy to use, delivery exactly as promised, product is performing as expected and was easy to fit and setup. I will certainly come back to you again when I decide to do another room.
 

Regards
 
Roger    

Dear Sir/Madam,
I am very happy and satisfied with the product i have ordered. Would recommend to everyone who needs underfloor heating.
WELL DONE!!!!
Sajid   
Excellent service and value for money.  Product is working well so far.

Steve Hollingworth  

Hi Ian,
The under floor heating is great and the service was fine.  So I am a satisfied customer thank you.
Maria Ford 

Hi Ian

Just thought I would send you an email to let you know how impressed I am with your company.

The website has been very easy to use and order from. The products have always arrived the very next morning. Also I doubt if your prices can be bettered. I will certainly be returning to you for more electric floor mats in the future. Thankyou.

Paul Singe

Project Director            Interior Life Ltd    

One of the best buying experiences I've had. Goods delivered on time and in good condition and above all the after sales service has been tremendous. Had a faulty controller which was replaced without any fuss and a couple of other issues that were dealt with and resolved professionally and satisfactorily. Will definitely buy again in future.

The test of a good company is the aftersales service and I can truly say that Floorwarmers have delivered.
Thanks again for all your help.
Khaliq     

I have been pleased with the product it was delivered promptly technical information was good very easy to fit and have recommended the company to others.
Regards
Mike Young 

very happy with product, excelent service,,helpfull in everyway.
thank you walter bourke. 
Ian
 
Customer service is first class delivery is prompt and the product is easy to install and use, I am very happy to strongly recommend this product 
Richard Grafton C.Eng
Managing Director
MPD Interim     

5* service with price about half of the equivalent at B&Q - easier to work out what we needed to buy as well. Product works well though the heat does not spread very far so there are noticeable cold bits where our tiler failed to lay any mat.
Phil Arton   

I have just purchase my second 'kit' as the first one is now installed and working well.
The service from your company is first class and delivery in both instances was extremely quick.
Thanks again for your good product and service

Kind regards

David 

Hi Ian i ordered the floor warmer for my father an fitted it under a new wooden floor in his bedroom he is delighted with it, as he has trouble breathing at night when the air gets cold, so solved that problem.i chose your web site above others because it was youser friendly and straight forward .

many thanks Nigel Wilkes 

 

Dear Ian,

I must say I was very impressed with the price of the electric underfloor heating mats and your website made it very easy to calculate the sized required.

 

I have installed the underfloor heating in a new conservatory and the warm floor is a bonus for occupants as well as the tropical plants which benefit from warm roots as well as an ambient temperature when the outside temperature is well below freezing.

 

I would be more than happy to recommend your company to anyone who is thinking of installing underfloor heating.

 

Michael C. Dobbs, FRICS Chartered Surveyor.

Dear Ian,
 
Please see below my testimonial.
 
I am very happy with the purchase of our underfloor heating cables and
underlay from floor warmers. Our kitchen fitter installed the system
(including a thermostat) in November, and we have since enjoyed a warm tiled floor, which is a bliss in this weather. We found the website easy to use,
and staff to extremely helpful over the phone. We also found the prices to
be very competitive, when compared to high street retailers. We were
recommended this site by our plumber, and I would definitely recommend
floorwarmers to any one who is looking for a cost effective way of
 installing underfloor heating.
 
saima 

Ian,

So far so good.

I thought your website was good - easy to use and helpful.

Fitting the underfloor heating was straightforward.

We have it under Karndean in one bathroom and under tiles in the other.

It's working as specified in both bathrooms.

The touch screen control is great.

Very pleased with the service and the product.

Regards

Dave Anson 

Hi
just to say i was very pleased with the product and service from your company the product is very effecient.
Peter Messenger. 

I am very pleased  with the service and the product you supplied me it is easy to fit and good value for money.
Regards Dave Harries.

Ian
 
many thanks for supplying a floorwarming kit to myself. this was as easy to fit as you had described and instructions were easy to follow. It has made a great difference to the heating in our bathroom under our vinyl floor.
 
once again many thanks
 
alister robertson 

Hi, I bought the underfloor heating mat in October and fitted it myself. The instruction are clear, delivery was quick and everything you need is in the kit.

Ian
 
Thank you for your email.  We are very happy with the product, it has made a great difference to our house and we would certainly recommend floorwarmers to our friends and family in the future.
 
Kind regards
Jaki

A great buy especially with the January freeze. Shear luxury.
Regards
John    

I have been delighted with the service I have recieved from Floorwarmers. Even when I made a mistake with my order, it was no trouble at all to get the goods changed,
Gerry Hanson.  

Brilliant product and service. I cannot describe the joy of stepping into a warm bathroom in the morning. Ideal solution for those like me with solid fuel central heating.
Kichen will be next room to be done.

Hi Ian,
Yes, no problem at all. We have been really impressed with the underfloor heating, we installed in-screed cable under thick slate tiles in our bathroom. They work brilliantly, we were so impressed we ordered some more and now have it in the kitchen too. Its been great in the cold weather. The prices were great from your website, and the transactions smooth and trouble free. The products arrived quickly, with instructions, and we installed everything without any problems. Thanks for everything
Alwyn.

Hi Ian,
Just to say that the stuff I ordered from you arrived the next day (a Saturday) and worked perfectly from first power-on, a comprehensive and easy to use web site ensured I got what I needed first time and no follow up required.
Thanks again
W Bullen

Hi Ian.
After searching numerous places on the web for heated floor systems I came across Floor Warmers.
The site seemed to have everything I needed to know about the electrical type of floor heating system I was looking for to go into my new conservatory.
After my wife and I decided to go with tiles instead of laminate we needed a low cost quick to install answer to heating this new wonderful space.
I made a quick call to floor warmers to confirm which system was best for the amount of area that needed to be covered, chose the remote thermostat, upgraded the bottle of insulating goo and placed my order. It arrived quickly and in a worrying small box which was surprising as it did have everything I ordered in the right amount, it is a roll up matt after all.
I had an electrician fit it (due to tapping into the mains for the control unit) who commented how easy and quick it was not to have to measure all the loops out.
We now have a room which is a pleasure to walk into even on the coldest days in bare feet, the controls are a doddle to use once you read the instructions and with no bulky pipes to hide like in a water type system it is it fits into the decor neatly.
Many thanks
Dave Mather

Hi all at floorwarmers.co.uk
I would like to say thank you for your fast delivery and great service the under heating kit, is all I was hoping for at a very competitive price, I have not been able to a heating kit with a standard control/thermostat at the same price I got your touch screen one for. I will recommend your company to any of my friends and family who are in the market for under floor heating.
Paul Gibson 

Hi Ian
I am happy to inform you that the underfloor heating in my house is installed, up and running.
I got installed a ten 10 sq.mtr underfloor heating for my living room and dining area in Nov 2009. Walking on my engineered wood couldnt have been warmer. Children now enjoy walking bare feet and even role on the floor!
The support i recieved from your company and the after sales response is excellent. I can confidently say I didnt find similar products for a lesser price. Welldone.
Goodluck in future business.
regards
Chetan Parcha

Ian,

 Many thanks for advice prior to purchase - received all in good order, installed as per instructions which were clear and concise. tested as per instructions switched on and it works like a dream.
All the best
John

Hi.

Your service was excellent and the kit contained everything I needed to complete the installation. The replacement Thermostat was received only two days after returning the faulty unit, I can't fault that.

Kind regards

Paul B

Hi

 

Yes the web site was fine and the service and delivery was excellent.

 

Thanks

 

Regards

First class service! Easy website to use, extremely good value for money, quick delivery & helpful after sales service. If you are looking for underfloor heating then go no further  – I will definitely keep in my “Favourites” and buy from again!

Thanks for your cooperation while I was laying my under floor heating. I had to ring your team several times during this time to confirm technical aspects & was pleased to find everyone very helpful & knowledgable on your product.

 

My under floor heating is now up & running perfectly & is a great asset to the house.

 

Regards

 

Mick Hall

Guisborough

I thought the product was excellent value, considering the quality of materials (especially the timer/thermostat).
Instructions were good, but there was no mention of the flexible pipe for the sensor (after ringing, you said it was best to use pipe incase sensor failed).
It's working well above expectations.
Richard Ebbs, Gloucester.

Hi Ian
Just a short note to thank your company for the under floor heating system.Your website was very user friendly, the delivery prompt and the
installation instructions simple to understand and follow.I have no hesitation in recommending both the product and your company I will certainly  be using UFH.Biz (floorwarmers) again.
Best Regards 
Geoff Stocks

Great price, easy to fit even for an advanced diyer!!! Good pre sales advice about the need for further insulation. Not needed in my case so saved in making an unnecessary purchase. Highly recommended.
Thanks Mark Wright

Ian,
I have found the complete underfloor heating system you supplied,to be 1) Easy to install,2) Great quality 3) Half the price I had been quoted elsewhere. I have readily recommended your website to family, friends and colleagues, and I sincerely hope your business continues to thrive and prosper. I am now considering another order to heat for my Conservatory for this coming winter .
Thanks again...............Peter Whitehead.

Dear Ian,
We have purchased quite a lot from floor warmers and I can honestly say it has been a pleasure to deal with a professional company with a very easy to use website. The products are fairly priced, but it is the service that stands out; "next day delivery" means the next morning. 
Outstanding.
Thanks,
Paul Bergantino
Director
Broadwater Conservatories Ltd.